Airlines, Asia, Business Class

Review: Cathay Pacific Business Class Hong Kong To Vancouver

February 8, 2017

On a recent vacation, I flew Cathay Pacific Business Class from Hong Kong to Vancouver on a Boeing 777-300 ER. This version of the Boeing 777-300 aircraft consists of three cabins – Business with 40 flat bed seats, Premium Economy with 32 recliner seats, and Economy with 268 standard seats.

Cathay Pacific Business Class Cabin and Seats

Cathay Pacific Business Class, configured in a 1-2-1 seating arrangement, is separated into two cabins – the first contains seven rows, and the second contains three rows. Each 21″ Business Class seat has an 82″ pitch and direct access to the aisle. A pillow and generous, fabric-covered duvet are on each Business Class seat. I was shocked to discover a large stain on my duvet when I removed it from the plastic covering. The flight crew promptly replaced the duvet.

Cathay Pacific Business Class Hong Kong Seat

Premium Economy is behind the last row of the Cathay Pacific Business Class cabin. Because of the proximity to a Business Class lavatory (between rows 19 and 21), Premium Economy passengers may use the Business Class lavatory – it depends on the Cathay Pacific crew. On some flights, Premium Economy passengers use the Economy washrooms, and on others, they come forward to the Business Class cabin. You may want to sit near the front of the Business Class cabin to minimize disruption.

Inflight Dining and Drinks

In Cathay Pacific Business Class from Hong Kong to Vancouver, passengers ordered food and drinks from a multi-page, multilingual dining menu, bound with red stitching. The menu described all of the meals, snacks, and beverages available during the 12-hour flight.

Cathay Pacific Business Class Hong Kong Champagne

Deutz Champagne was served pre-flight and offered again before the dinner service. Business Class passengers were able to choose from two white wines – 2014 James Bryant Hill Chardonnay and 2014 Laurenz V. Friendly Grüner Veltliner, and two red wines – 2014 Muirwood Merlot 2014 and 2015 Loron & Fils Fleurie Les Saprolites. The dining menu contained a few sentences describing each wine, a list of alcoholic and non-alcoholic drinks, as well as a reference to Cathay Pacific’s two signature drinks – the oriental breeze and cloud nine. Flight attendants were attentive but not overly generous with the drink service. Although the Cathay Pacific Business Class menu highlighted signature drinks, the flight attendants didn’t mention cocktails during the pre-dinner drink service.

Cathay Pacific has partnered with healthy eating advocate Daniel Green to create a Clean Cuisine dish with each meal. For my flight to Vancouver, Chef Daniel created a light and flavour-filled gnocchi with fresh basil and sun dried tomato sauce for the dinner service.

Cathay Pacific Business Class Hong Kong

Breakfast was served before arrival in Vancouver. Passengers were able to select a cheese and herb frittata, dim sum, or carp fish with corn and pumpkin as a breakfast entree. Lighter offerings included fresh fruit, yoghurt, cereal, and pastries. I enjoyed a light meal with a glass of Chef Daniel Green’s vitamin C booster, an Illy cappuccino, and one last mug of delicious Hong Kong style milk tea.

Cathay Pacific Business Class Hong Kong breakfast

In-Flight Entertainment

Cathay Pacific’s StudioCX® in-flight entertainment system, presented on individual touchscreen monitors, offers enough entertainment options to keep passengers occupied during the overseas flight.

Sleep

The Cathay Pacific Business Class cabin was dark and quiet after the dinner service. Some airlines, like Air New Zealand, place mattresses on top of Business Class seats to enhance passenger comfort. Although Cathay Pacific does not offer this amenity, I slept for close to six hours.

Amenity Kit 

Cathay Pacific Business Class passengers receive an amenity kit designed by Seventy Eight Percent and stocked with products from Jurlique, a natural skin care brand from Australia. Nourishing lip care balm, herbal recovery serum, and a hydrating rosewater balancing mist enhance in-flight passenger comfort. Additional items include tooth care products, mouthwash, socks, earplugs, and an eye shade. A citrus-scented Jurlique hand lotion is available in the Business Class lavatories.

Cathay Pacific Business Class Hong Kong amenity kit

Cathay Pacific Business Class Lounge Hong Kong

Cathay Pacific operates a few different Business and First Class lounges at the Hong Kong International Airport. The Wing Business Class Lounge was closest to my departure gate. The Wing has numerous seating areas, including the Long Bar, Noodle Bar, and Coffee Loft. I stopped at the expansive white marble Long Bar overlooking the airport runway. Here lounge guests can order a cocktail, glass of wine or champagne. The magazine selection in The Wing Business Class Lounge is extensive. You may want to pick up some interesting reading material before your flight.

Opportunities for Improvement – Cathay Pacific Business Class

Based on my recent experience, flying Cathay Pacific Business Class is pleasant and better than many airlines. But not as good as Air New Zealand, where the service shines, and business class seats turn into a cozy mattress covered bed.

Opportunities to Improve the Cathay Pacific Business Class Experience

  • Improve Business Cabin cleanliness – apart from the stained duvet; my business class seat was not as clean as it could have been.
  • Celebrate Cathay Pacific’s signature menu items – flight attendants could highlight featured Cathay Pacific offerings like Clean Cuisine menu items and signature cocktails during the drink and meal service.
  • Improve the in-flight sleep experience – offer passengers a mattress designed to sit on top of the airline seat.

Travel Tips Cathay Pacific Business Class Hong Kong to Vancouver

  • Flying Cathay Pacific Business Class Hong Kong to Vancouver takes around 12 hours, so there is lots of time to eat, drink, sleep, and watch movies.
  • Be sure to download the complimentary Cathay Pacific app (Apple and Google Play) to book flights, check in, and choose your seat before you fly.
  • See what is playing on your next Cathay Pacific flight here.

Have you flown Cathay Pacific?

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13 Comments

  • Reply Eppie February 11, 2017 at 11:22 am

    This is so informative! Really great piece, a shame about the inattentive service and stains. Hopefully they’ll improve

    • Reply LuxeTravelFamily February 11, 2017 at 7:56 pm

      I’m glad you enjoyed the post. Overall, it was a decent flight & much better than a lot of commercial airlines.

  • Reply Tamara Elliott February 11, 2017 at 12:27 pm

    That’s kind of gross about the stained duvet…we all make mistakes, I guess!

    • Reply LuxeTravelFamily February 11, 2017 at 8:07 pm

      Hi Tamara, Mistakes happen – at least no one was hurt 🙂

  • Reply Rand February 11, 2017 at 3:24 pm

    I am with Tamara. Through the whole post, all I could think was, “what was on the duvet!!!” I hope you didn’t spend the whole flight thinking the same thing.

    • Reply LuxeTravelFamily February 11, 2017 at 8:01 pm

      Hi Rand, I’m not sure what was on the duvet. Fortunately, the crew replaced it with two new ones.

  • Reply Jenna February 12, 2017 at 1:10 am

    That’s too bad about the duvet–glad they switched it out for a clean one! Sounds like a great experience overall though. I love the idea of the Clean Cuisine dishes and it’s great that you got 6 hours of sleep still! Always nice to have a bit more comfort on those long haul flights!

  • Reply Suze February 12, 2017 at 4:54 am

    That’s a bit strange about the stain on the duvet but I like Jurlique products and the food looks great. Thanks for the honest review

  • Reply Fiona Maclean February 12, 2017 at 7:19 am

    It looks blissfully comfortable. I think I too would have been uncomfy about the stained duvet – things like that wreck an otherwise luxury experience

  • Reply Annie February 12, 2017 at 9:28 am

    That gnocchi with fresh basil looks good enough to be served in a fine dining restaurant! Would go lovely with a glass of red wine.

  • Reply RaW | Ramble and Wander February 12, 2017 at 12:39 pm

    My only experience travelling business class is with some Middle Eastern airlines – Emirates in particular, which uses 2-3-2 seating arrangement in their 777. While I have no complaints about that (except for when I get the middle seat), I’d love to try CX’s 1-2-1 reverse herringbone seats on a long haul somewhere one day!

  • Reply Penny Sadler February 13, 2017 at 6:10 pm

    I have not flown Cathay Pacific but I really appreciate this honest review.

  • Reply Lauren @BonVoyageLauren February 15, 2017 at 11:28 pm

    Business and First is the way to go! Sometimes it’s worth a splurge or saving all of your miles. I’ve never been on Cathay Pacific before but I’ve heard good things. Thanks for sharing and for your honesty!

  • Leave a Reply


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